Reach your health and fitness goals…
with a connected fitness experience that helps make the most out of your Y membership.
Download the app
Support your efforts to get and stay in shape with our free Y Mobile App.
The Y Mobile App enables you to set fitness goals, track your progress, link with other apps, connect to cardio machines, talk with a personal trainer, and participate in fitness challenges.
FACILITY & CLASS SCHEDULES
Get the most up to date schedules on the go!
COMMUNICATION TOOLS
Be the first to know about new programs, upcoming events, and facility closures.
CHECK-IN
Use the barcode on the top left of the app to check-in to your location!
CHALLENGES
Challenge yourself and your friends. Challenges are based on completing a number of workouts, workout duration, distance, or calories burned. See how you stack up against your community on the challenges leader board.
GOAL CENTER
Take your training to the next level by setting up personal goals. Set your target and automatically monitor your progress by using the Record a Workout features or by connecting to your favorite tracking apps and devices.
ADVANCED WORKOUT TRACKING
Track an exercise in the app, sync workouts from connected fitness machines and other apps, access your personal training plan – workout tracking is more powerful than ever before!
GET CONNECTED
Automatically track workout results by linking your fitness apps and devices (like Fitbit, Runkeeper, etc.) in Connected Apps.
South Sound YMCA Frequently Asked Questions
HOW DO I FIND OUR APP?
Our app is available in the App Store and in Google Play. Search for South Sound YMCA to download.
HOW DO I USE THE APP?
Here’s a quick guide to get you started!
CAN I STILL USE MY CURRENT SOUTH SOUND YMCA APP?
No. Other South Sound YMCA apps will no longer be supported.
WHY DOES THE APP ASK TO ACCESS MY PHOTOS?
For xCapture to work (Record a Workout), the app needs access to your camera so you can take a photo of your workout.
WHY DOES THE APP ASK TO ACCESS MY CONTACTS?
Our app requests access to your contacts for the refer a friend feature. This allows you to use your contact list when referring friends to the app.
WHAT IF I DON’T WANT MY WORKOUTS HIGHLIGHTED ON THE ACTIVITY FEED?
Please go to the “Side Menu” and click “Privacy” to control your profile settings.
WHAT IS EGYM?
The eGym solution is a cloud-connected system that combines intelligent software with the latest fitness equipment to provide you with a training experience that is easy to use, fun, and motivating.
WHAT IS AN XID?
Your xID is a universal sign-in for connected fitness equipment, mobile apps, and websites. Sign in with your xID on Matrix equipment and your workout is automatically tracked in the app.
HOW DO I SET UP MY XID?
The easiest place to set up your xID is in the Netpulse app. We recommend using your phone number for both your xID and pin.
EXAMPLE:
xID: 360 753 6576
passcode: 6576
WHAT IF I FORGET MY XID PASSCODE?
You can reset passwords on the YMCA app. Hamburger tray in upper right under xID settings or on the workout tracking website.
WHAT IF I GET A LOADING ERROR MESSAGE?
Close the app, shut off wifi and turn it back on.
WILL THE APP CONNECT TO ALL OF THE EQUIPMENT CURRENTLY AT THE Y?
xCapture will work on all of our current cardio equipment.
HOW DO I TRACK NON-MATRIX WORKOUTS?
To record your pickup basketball game or Zumba class, select “Record a Workout”. Log your details or take a picture of your treadmill screen on older equipment using “xCapture”. Check out video tutorials on how to maximize the Matrix machines.
WHY IS THERE A LAG TIME BETWEEN SYNCHING MY WORKOUT DEVICE AND THE NETPULSE APP?
It may take 24-48 hours for workouts to sync through apps and wearables to show up in your workout history.
WHAT OTHER APPS DOES THE Y APP CONNECT WITH?
Automatically track all your workouts using the most popular fitness apps, including:
- Fitbit
- Mapmyfitness
- Myfitnesspal
- Nike+
- Runkeeper